Starting a new working relationship is an exciting yet critical phase, and as a Virtual Assistant (VA), I believe that laying a strong foundation is key to ensuring success for both parties involved. Whenever I begin working with a new client, I make it a priority to ask three specific questions during our onboarding process. These questions might seem straightforward, but they hold significant weight in shaping our partnership and ensuring that we’re aligned from day one.

1.What Is Your Mission Statement?

The first question I always ask is about your mission statement. This might seem like a big ask, but understanding your business’s purpose is crucial to our working relationship. Your mission statement isn’t just a few fancy words; it’s your compass. It guides your decisions, shapes your strategies, and should be at the heart of every major choice you make—including hiring a VA.

By aligning with your mission statement, I ensure that my work supports your overarching goals and values. It’s not just about completing tasks; it’s about contributing to something bigger. Whether it’s about serving your community, innovating within your industry, or simply providing the best customer experience, I want to make sure that our collaboration is in harmony with what truly matters to you.

2.Would You Like to Have a Monthly Meeting?

Communication is the backbone of any successful partnership, and that’s why the second question is about your preferred level of interaction. I ask whether you’d like to have a monthly meeting, or perhaps something more or less frequent, depending on your schedule.

This isn’t just about setting up a routine call; it’s about establishing boundaries and understanding your workflow. Some clients thrive on regular check-ins, while others prefer to be more hands-off. By knowing your preference upfront, I can help you balance your work and personal life while being clear about when I’m available and when I’m not. It’s about finding a rhythm that works best for you, so you can stay focused on growing your business without feeling overwhelmed.

3.How Can I Wow You?

This question is my favorite because it’s all about understanding what will make you truly satisfied with our work together. “How can I wow you?” is an invitation for you to share your values, expectations, and your vision of a perfect VA.

Everyone has different standards of excellence, and by knowing what “wowing” looks like for you, I can tailor my efforts to exceed your expectations. Whether it’s about going the extra mile on a project, being proactive with solutions, or simply providing exceptional communication, I want to keep your answer at the forefront of everything I do. It’s not just about meeting your needs—it’s about surpassing them.

Setting the Stage for a Successful Partnership

These three questions are just the beginning, but they’re a crucial part of my onboarding process. By addressing them early on, we can ensure that our partnership is built on a solid foundation of mutual understanding and shared goals.

If you’re interested in learning more about my onboarding process and how I ensure a smooth and successful start with my clients, feel free to let me know! I believe in transparency and giving you a full view of what it’s like to work together.

Let’s make sure that when we start working together, it’s on the right foot, with clear expectations and a shared vision for success.

If you’d like to dive deeper into my onboarding process. Reach out to me via my contact page here. I’m excited to share more about how we can work together seamlessly and effectively!